Terms & Conditions in short
By ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at JennyWear Jewelry, you warrant that you are at least 18 years old or have parents' permission to buy from us.
All personal information you provide us with or that we obtain will be handled by JennyWear Jewelry as responsible for the personal information.
Events outside JennyWear Jewelry's control shall be considered force majeure.
The price applicable is that set at the date on which you place your order.
Shipping costs and payment fees are recognized before confirming the purchase.
Card information is transmitted over secure SSL encryption and is not stored.
Please note that local charges may occur.
Vasuma reserves the right to amend any information without prior notice.
Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at JennyWear Jewelry, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at JennnyWear Jewelry for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
Personal Information
All personal information you provide us with or that we obtain will be handled by Jennywear Jewelry as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Jennywear Jewelry and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Jennywear Jewelry to delete or correct the information held about you. By accepting the Jennywear Jewelry terms of agreement, you agree to the above.
REPAIRS
If you receive a damaged product, please let me know within 7 days of receiving the product to be eligible for a no-charge repair.
Repairs outside of 7 days from your order are subject to availability of materials/type of materials and degree of repair. Please email me with your problem and I will quote you whether there is a repair fee.
Payment
All products remain Vasuma's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Vasuma.
All transfers conducted through Vasuma are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.
SHIPPING
Stamped jewelry usually takes 5-7 business days to process, handwriting charms will take 2 weeks to process, most times less. You will be notified via email when your order ships. Please feel free to email me if you have questions about your order or need it by a certain date, I will do my best to accommodate. A $20 rush fee may apply.
At this time, we ship USPS. All orders include a Delivery Confirmation. Quoted travel times posted after each option, refers to average time it takes for your package to reach you after we have shipped it. This does not include the time to complete your order.
First Class Mail (2-10 days)
Priority Mail (2-3 days)
Express Mail (1-2 days)
Additional Information
I ship all items in a 2-mil ziplock bag, organza pouch or jewelry box depending on order. Bubble wrap and tissue paper are used appropriately. I highly recommend storage of your jewelry in the ziplock to prevent tarnishing. If you'd like a personal gift message included and the invoice excluded, let me know what message you'd like to say in the comments about the order. Most pieces come with a card explaining the handcrafted nature or energetic properties of the piece.
Return policy
ALL SALES ARE FINAL for personalized jewelry. For other purchases, if for whatever reason you are not satisfied with your order, you may return it within 30 days of purchase. Product must be returned in it's original condition. We do not refund shipping costs. Please send your return back to us in a padded envelope or box. I cannot be responsible for items lost in the mail. Include a note containing the reason for your return and your order number.
Additional Return Information
I will credit your account on the card used for purchase once the return is received. Please allow 10-14 days for credit to be processed. Please note it may take 1-2 billing cycles for your credit to appear on your statement.
Please email me to get return instructions: jenny@jennywearjewelry.com
